The RM1092 framework provides a simple solution to language service procurement

Save money procuring language services by eliminating tender costs, cut your overall spend with negotiable discounted rates and improve the quality of your international and accessible content using the RM1092 framework.

RM1092 Official Supplier

Consistently excellent quality with quick turnaround times

Testimonial for K International from the Home Office read more…

Delivering translation, transcription, interpreting & accessibility services throughout the public sector, day in, day out

Support for translation into 250+ languages

Accredited security and quality procedures

Simple, efficient language service ordering portal

Eliminate costly tendering processes

Guaranteed professional levels of service

How RM1092 benefits the public sector

As a public sector customer, you are able to benefit from the Crown Commercial Service RM1092 framework agreement immediately. This provides you and your entire department with unlimited access to a complete range of professional language services including translation, transcription and interpreting as well as accessibility services such as Braille, large print and sign language provision.

Portfolio of services available through the RM1092 framework…

Translation Services

Dedicated public sector translation services that are available in more than 250 languages. Already relied on by numerous government departments and organisations including Transport for London, The British Library and the Home Office. The service is tailored to cater for your department’s individual requirements; we routinely localise websitestranslate reports, material destined for public distribution, sensitive documents and legal information for public sector clients up and down the country.

The most popular language services requested through the RM1092 agreement are as follows:

Transcription Services

Comprehensive English and multilingual transcription services, all projects undertaken for the government are worked on by UK based typists and translation professionals with certified security clearance whenever necessary. All transcriptions can be ordered and delivered using our encrypted on-line portal or sent to us directly via secure courier service. Providers also operate using a secure email system called egress, a government approved system, wherever required.

Interpreting Services

For face to face situations where translation needs to be instantaneous as in the case of meetings, conferences, interviews or public seminars, for instance. Public sector clients are provided with a range of specialist interpreting services to suit your specific requirements.  We have many years of experience providing high quality interpreting services to a range of clients in the public and private sectors. We currently supply interpreters to the HM Prison service, the NHS, Social Services, and McLaren Automotive, to name a few.

Accessibility Services

In addition to the wide range of translation and interpreting options available, you are also provided with access to several accessibility services designed to make your existing material more accessible by those with disabilities or learning difficulties. Whether your material is printed, audiovisual, or web based, government departments have a comprehensive set of Braille, Large Print, EasyRead and Sign Language solutions which will allow your information to be understood by everyone.

Ancillary Services

As a public sector organisation, the RM1092 framework agreement also enables you to access a host of other options in addition to document translation, transcription and face to face interpreting. It includes provisions for comprehensive multilingual document typesetting and graphic design services, instant telephone interpreting (also known as OPI), voice overs, subtitling, audio/video mastering and more, all at beneficial rates specifically negotiated by the Crown Commercial Service.

Officially Accredited Data Security
& Quality Management

Data Security Certified by the BSI

All language services are accreditated with the information security management standard ISO/IEC 27001:2013 by the British Standards Institute. This standard ensures security procedures are regularly reviewed to guarantee conformance with recognised data security guidelines. ISO/IEC 27001 is an internationally recognized best practice framework for an information security management system. It helps to identify the risks to your important information and put in place the appropriate controls to reduce said risk.

Quality Control Certified by ISOQAR

All government language services are fully ISO 9001:2008 certified. This standard requires specific quality management procedures to be adhered to in order to maintain certification. This is enforced by regular audits undertaken by ISOQAR, the awarding body.  This helps to achieve continued improvement of Quality Management Systems and increases value for money and peace of mind for all clients using available language services.

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